--- title: When The Chips Are Down, How Important Is Response Time To You? - MyFreightWorld description: Noteworthy news bullets we thought would inform. MFW makes the wheels of transportation less squeaky. We do this by having an extremely high give a dang level, proactive communication, and shooting straight - even if the news isn't great image: https://blog.myfreightworld.com/hubfs/Imported_Blog_Media/ResponseTime.jpg --- [Skip to content](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022#main-content) ![MYFREIGHTWORLD LOGO-1](https://blog.myfreightworld.com/hs-fs/hubfs/MYFREIGHTWORLD%20LOGO-1.png?width=1499&height=786&name=MYFREIGHTWORLD%20LOGO-1.png) Open main navigation Close main navigation - [Get Quote](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022#Webquote) [Get Quote](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022#Webquote) May 19, 2022 6:52:19 AM # When The Chips Are Down, How Important Is Response Time To You? [mike](https://blog.myfreightworld.com/blog-posts-myfreightworld/author/mike) Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022) [Twitter icon](https://twitter.com/intent/tweet?url=https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022) [envelope icon](mailto:?body=https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022) | **MFW Social Posts** May 19, 2022 | | --- | |   WHEN THE CHIPS ARE DOWN, HOW IMPORTANT IS RESPONSE TIME TO YOU? For a moment, forget about MFW, our competitors, or anyone else involved in freight transportation. Rather, think about your \*\* personal life.\*\* NOW consider the question in the title. Do you have your answer? WHY did you think about the people or organizations you did? Why did they deserve that honor from you? Serious, difficult, trying situations often require TRUE friends, and similarly – especially in business – TRUE partners. With this is mind, we’d like for you to think about the following: At the large 3PLs, many account managers and their customer service counterparts are tasked with navigating HUNDREDS of ‘urgent’ emails each day … each a time sensitive issue. So, are you email number 14 within your rep’s queue, or number 98? Or number 198?? Why are you willing to spin that roulette wheel with important freight where promises have been made, and retaining your customer’s business (and trust) is always on the line? At [#mfw](https://www.linkedin.com/feed/hashtag/?keywords=mfw&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6933047299073871872), our response time is measured in MINUTES, not hours or emails or days or some other non-customer-centric method. It matters who you use. We hope you choose us. [#transportation](https://www.linkedin.com/feed/hashtag/?keywords=transportation&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6933047299073871872) [#logistics](https://www.linkedin.com/feed/hashtag/?keywords=logistics&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6933047299073871872) [#freightforwarding](https://www.linkedin.com/feed/hashtag/?keywords=freightforwarding&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6933047299073871872) | | --- | [#trucking #shipping #supplychain #3PL](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/trucking-shipping-supplychain-3pl), [Social Posts](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/social-posts) ## Related posts [![](https://blog.myfreightworld.com/hs-fs/hubfs/Imported_Blog_Media/iPhone-Pic.jpg?height=200&name=iPhone-Pic.jpg)](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-july-7-2022) [#trucking #shipping #supplychain #3PL](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/trucking-shipping-supplychain-3pl), [Social Posts](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/social-posts) ## [What Happened 15 Years Ago This Week, And Why Trucking Pros Might Be Intrigued](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-july-7-2022) [mike](https://blog.myfreightworld.com/blog-posts-myfreightworld/author/mike) Jul 7, 2022 3:19:32 AM MFW Social Posts July 7, 2022 [Read more](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-july-7-2022) [![](https://blog.myfreightworld.com/hs-fs/hubfs/Imported_Blog_Media/LinkedIn.jpg?height=200&name=LinkedIn.jpg)](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-july-19-2022) [#trucking #shipping #supplychain #3PL](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/trucking-shipping-supplychain-3pl), [Social Posts](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/social-posts) ## [To Shippers, What Does ‘Peace Of Mind’ Really Mean?](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-july-19-2022) [mike](https://blog.myfreightworld.com/blog-posts-myfreightworld/author/mike) Jul 19, 2022 9:05:32 AM MFW Social Posts July 19, 2022 [Read more](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-july-19-2022) [![](https://blog.myfreightworld.com/hs-fs/hubfs/Imported_Blog_Media/Website-Icon-Mar-11-2024-04-34-47-3016-PM.png?height=200&name=Website-Icon-Mar-11-2024-04-34-47-3016-PM.png)](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-april-19-2022) [#trucking #shipping #supplychain #3PL](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/trucking-shipping-supplychain-3pl), [Social Posts](https://blog.myfreightworld.com/blog-posts-myfreightworld/tag/social-posts) ## [MFW Social Post – April 19, 2022](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-april-19-2022) [mike](https://blog.myfreightworld.com/blog-posts-myfreightworld/author/mike) Apr 19, 2022 8:49:06 AM MFW Social Posts April 19, 2022 [Read more](https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-april-19-2022) --- ## Powerful alone. Stronger together ### **Peace of Mind** We handle logistics, allowing you to focus on growing your core business. Our team at MFW ensures timely delivery of your product for your peace of mind. **Expertise** Our team at MFW offers a wide range of solutions to enable you to make well-informed decisions that are in line with the needs of both you and your customers. **Efficiency** Cut down on wasted time with MFW’s advanced technology, bringing together all of your shipping solutions in a single, convenient location for more intelligent decision-making. [![MYFREIGHTWORLD LOGO-1](https://blog.myfreightworld.com/hs-fs/hubfs/MYFREIGHTWORLD%20LOGO-1.png?width=500&height=262&name=MYFREIGHTWORLD%20LOGO-1.png "MYFREIGHTWORLD LOGO-1")](https://www.myfreightworld.com/) 7007 College Blvd #150, Overland Park, KS 66212 [(877) 549-9438](https://www.google.com/search?q=my+freight+world+address&rlz=1C1RXQR_enUS1073US1073&oq=my+freight+world+address&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRigAdIBCDc5NzRqMGo5qAIAsAIA&sourceid=chrome&ie=UTF-8#) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "mike", "url" : "https://blog.myfreightworld.com/blog-posts-myfreightworld/author/mike" }, "dateModified" : "2024-03-11T16:31:37.754Z", "datePublished" : "2022-05-19T11:52:19.000Z", "headline" : "When The Chips Are Down, How Important Is Response Time To You? - MyFreightWorld", "image" : [ "https://blog.myfreightworld.com/hubfs/Imported_Blog_Media/ResponseTime.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.myfreightworld.com/blog-posts-myfreightworld/mfw-social-post-may-19-2022", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.myfreightworld.com/hubfs/MFW%20Logo-1.png" }, "name" : "MyFreightWorld" } } ```